The Arizona Republic

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• If you purchased your subscription online, you set an email address and password when you completed your purchase. If you no longer remember the password, try clicking on the “Forgot password” link on the sign in page to trigger an email with a link to reset your password.
• If you no longer have access to the email address you used when you set up the account, please call Customer Service at 1-800-332-6733 and one of our representatives will be happy to help. Hours of operation are Monday – Friday, 8:00am – 5:00pm local time; Saturday and Sunday, 7:00am – 11:00am (local time).

• If you have not set up your digital access, go to www.azcentral.com/activate. From there, you’ll be able to create a digital account and link it to your subscription. If you think you’ve done this previously, try clicking the “Forgot password” link to trigger an email with a link to reset your password.

• Non-subscribers will have access to limited content. Our online site’s home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. Some content is designated for subscribers only. We will continue to sell single copy print editions of the newspaper at retail outlets.

• As a The Arizona Republic subscriber, you can schedule temporary holds by visiting account.azcentral.com/delivery-temporary-stop/, clicking the chat button below or calling Customer Service at 1-800-332-6733 and saying, “temporary hold.” A temporary hold can be set up for up to 30 days through our automated system.

• If you purchased a subscription through an app store, you will need to link your purchase to get full access to our website and app. If you don’t link your subscription, you won’t be able to get unlimited stories, subscriber-only content and the e-Edition on our desktop and mobile website.

  You can link your subscription by following the directions below.

  iOS

  1. Open our app that you purchased a subscription for,
  2. Click on the settings (gear) icon in the top right corner of the screen,
  3. Click “Create Account” and follow the instructions to make a profile.

  Android

  1. Open our app that you purchased a subscription for,
  2. Click on the settings (gear) icon in the top right corner of the screen,
  3. Click “Create Account” and follow the instructions to make a profile.

  If you haven’t created your account yet, you should use these credentials to sign in to your account on our website.

• You can cancel your subscription at any time. You can cancel by calling Customer Service at 1-800-332 6733.

• We sincerely apologize for the inconvenience. Sometimes there are unexpected delays due to production problems or adverse weather conditions. We continually strive for excellence and regret any time we let you down. If you did not receive your newspaper, please report a delivery issue by visiting account.azcentral.com/delivery-issue/, clicking the chat link below, or calling Customer Service at 1-800-332-6733 and saying “delivery issue.”

• Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. Existing subscribers can sign up for EZ Pay by visiting account.azcentral.com/auto-pay/ or calling Customer Service at 1-800-332-6733. Watch this instructional video to learn more about EZ Pay.

• The account management portal allows subscribers to view their bills.

• Visit account.azcentral.com/newsletters and sign in to your account to unsubscribe from our emails. You can also click the unsubscribe link at the bottom of any The Arizona Republic email.

• The e-Edition can be accessed at www.azcentral.com/enewspaper or by clicking on E-EDITION in the top navigation bar on www.azcentral.com. The e-Edition is available early morning and allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more. Subscriptions also include Universal access to all e-Editions throughout the USA TODAY network in cities across the country, accessible via your own e-Edition. To access other newspapers, once inside your e-Edition, simply click on the icon titled Universal on the right-side navigation bar.

• Premium editions come as an additional section of your Sunday home delivery with 12 to 20 full color pages of in-depth coverage of the topics that matter most to our subscribers. These premium editions are of high value and enhance our already great content you read every single day. Premium editions are a part of your subscription that is charged separately.

• Just like our Thanksgiving Day Edition, you are receiving premium content that can be seasonal or that is dependent upon news and topics currently trending. While you may receive up to a certain number of editions a year, much is dependent on the investing in resources to produce a high-quality product as important topics come to light. You can depend on us to deliver content you can get nowhere else.

• Premium Editions will display on your printed bill as Premium Editions under Additional Charges.